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Post by maire on Dec 8, 2008 17:17:55 GMT 12
We had a wireless network system installed late Sept this year on the three computers in the house. My #2 son had a Netgear card installed on his laptop which has always had a very low signal and has now completely failed. No signal, nothing I uninstalled the software and removed the card thinking to re-install but the card smells like it has burnt out, so I'm leaving it until I can ring the guys who installed the system. One would expect these things to last a lot longer than the miserable 10 weeks he's had it.
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Post by scruffy1nz on Dec 8, 2008 19:12:42 GMT 12
We had a wireless network system installed late Sept this year on the three computers in the house. My #2 son had a Netgear card installed on his laptop which has always had a very low signal and has now completely failed. No signal, nothing I uninstalled the software and removed the card thinking to re-install but the card smells like it has burnt out, so I'm leaving it until I can ring the guys who installed the system. One would expect these things to last a lot longer than the miserable 10 weeks he's had it.
Yep it should last a lot longer than that, and if its new you should get a replacement under its warranty. i have had some of mine for over two years now with out any problems
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Post by maire on Dec 9, 2008 6:56:30 GMT 12
Cheers for that scruffy. It was new. It was installed by a Geeks on Wheels tech and I've had a look at their web page to see what I can do before ringing them. It appears they will replace faulty items, but will still charge ($100 an hour!!!) for their callout & installation. They do have an option where we can send in the part and they will courier out a replacement by courier, free of charge. That's okay, but installing the software (the network part) might be a bit difficult.
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Post by scruffy1nz on Dec 9, 2008 7:03:10 GMT 12
Cheers for that scruffy. It was new. It was installed by a Geeks on Wheels tech and I've had a look at their web page to see what I can do before ringing them. It appears they will replace faulty items, but will still charge ($100 an hour!!!) for their callout & installation. They do have an option where we can send in the part and they will courier out a replacement by courier, free of charge. That's okay, but installing the software (the network part) might be a bit difficult. gee that's not nice of em. the software is easy and normally you install the software before turning off the computer and installing the wireless card. so many company with high charges - me wonders why. and so many give really bad service with their high charges.
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Post by maire on Dec 9, 2008 13:29:54 GMT 12
Lol I thought it was nice too .. not!! Highly overpriced. I tried reinstalling the software and card, but no joy, it shows "no or limited signal" and won't connect to the internet at all. I emailed GOW but haven't heard back, so being an impatient person, I went and bought a Belkin network card off a TM seller. Our wireless router is a Belkin, so hopefully it may be more compatible. Just hope it's the right one and installation goes well.
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Post by scruffy1nz on Dec 9, 2008 22:47:40 GMT 12
good luck though you should not need it.
though saying that tonight I had a wireless router play up on me, I did show it who was da boss in the end, but it fought me hard,...lol
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Post by maire on Dec 10, 2008 6:02:03 GMT 12
Lol good on ya scruffy, you've got to show them routers whose boss ;D The cards on the way, so hopefully it'll be a breeze to install. If not, I'll come in asking your advice
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Post by scruffy1nz on Dec 14, 2008 17:09:04 GMT 12
Lol good on ya scruffy, you've got to show them routers whose boss ;D The cards on the way, so hopefully it'll be a breeze to install. If not, I'll come in asking your advice Hi maire
how did it go, or has it not arrived yet??
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Post by toerag on Dec 14, 2008 17:52:19 GMT 12
Oh dear I was thinking of going wireless next year, maybe I'll just get an extra long cable lol
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Post by scruffy1nz on Dec 15, 2008 19:49:07 GMT 12
Oh dear I was thinking of going wireless next year, maybe I'll just get an extra long cable lol Wireless is good if - you dont have much interference if its going through lots of walls dat can be a prob but is slower than cable.
is alright for internet and emails but not transfering large files and does keep things tidy, but I would always prefer cable
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Post by maire on Dec 16, 2008 15:55:00 GMT 12
Lol good on ya scruffy, you've got to show them routers whose boss ;D The cards on the way, so hopefully it'll be a breeze to install. If not, I'll come in asking your advice Hi maire
how did it go, or has it not arrived yet??Murphys law was at work with a vengeance .. the card arrived on Friday just after our internet and tv (cable) went down. They have finally fixed it this afternoon, the surge something or other had been faulty, apparently caused by a power outage. I have installed the card but when asked for the network key[?] I didn't know what it was. I rang Belkin, got someone in India[?]and he talked me through the setup procedure. I had to turn off the laptop for 10 minutes and then delete and reinstall the relevant details (I think that is what he said to do, bit hard to follow as there were delays in the conversation). I've just turned it back on, so better try again while the info is still remembered ;D
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Post by scruffy1nz on Dec 16, 2008 20:45:27 GMT 12
Hi maire
how did it go, or has it not arrived yet?? Murphys law was at work with a vengeance .. the card arrived on Friday just after our internet and tv (cable) went down. They have finally fixed it this afternoon, the surge something or other had been faulty, apparently caused by a power outage. I have installed the card but when asked for the network key[?] I didn't know what it was. I rang Belkin, got someone in India[?]and he talked me through the setup procedure. I had to turn off the laptop for 10 minutes and then delete and reinstall the relevant details (I think that is what he said to do, bit hard to follow as there were delays in the conversation). I've just turned it back on, so better try again while the info is still remembered ;D The network key is the security password setup on the router, if you go to the computer that is directly connected to the router, and get the ip addy for it, (right click on network icon near clock or control panel - network connections - local connection, and select status click on details and look for the gateway ip number) go to Internet explorer and in the address bar type in the gateway addy and press enter, then see what the password is under wireless security. XP Only solution much more different under vista
note most routers name and pass for access to em is admin and admin or no password at all.
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Post by maire on Dec 17, 2008 5:49:03 GMT 12
Cheers for that scruffy, getting the password from the router setup was one of the things the Belkin tech got me to do. I found the password and entered it where it should go on the laptop, but still no joy. I would never have found it without his help as there is nothing at all on my computer re the router, it's not even listed in Network adapters in Device Manager. Re the unsuccessful installation, I will uninstall the card software then reinstall later this morning, perhaps having a good cleanout before I do it.
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Post by maire on Dec 17, 2008 5:58:58 GMT 12
Oh dear I was thinking of going wireless next year, maybe I'll just get an extra long cable lol It's good toerag, nice and tidy, with no long cables across the floor ;D ;D My other son has a wireless card on his pc in his bedroom and has no problems with it. It's just the laptop one and it was working ok 'til it "burnt out".
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Post by maire on Dec 17, 2008 7:52:59 GMT 12
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Post by maire on Feb 3, 2009 6:46:25 GMT 12
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Post by kokonutwoman on Feb 3, 2009 19:06:48 GMT 12
Three full time students in the house this year which mean increase comps I'm thinking I should go wireless now but getting worried. I don't want to pay out heaps of doe if there is going to be mega problems. Which is the best way to go please? BTW our house is a Mac house not sure if that makes a difference.
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Post by maire on Feb 4, 2009 6:19:20 GMT 12
It was a false alarm ... someone (not mentioning the person who has been using the laptop to chat to her partner (currently snowboarding in Japan) for hours every night) must have changed something in the network card setup. I had a good look at everything last night and found what was causing the problem and fixed it. Wireless is good Koko, so much better than ethernet cables all over the place. So don't be put off by my experiences. When (if) you have it installed, make sure someone writes down the password(network key) (see posts #11 & 12 above) and watch the tech setting it up, so if you do have any problems (such as above) you will have an idea of where to go to fix it.
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Post by kokonutwoman on Feb 4, 2009 6:38:15 GMT 12
Will do thanks for that Maire
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Post by maire on Sept 3, 2009 20:08:00 GMT 12
More problems with the laptop wireless card and thought I might find the solution I used last time .. darn it, seems I didn't write down (above) how I fixed it. Oh well back to the faulty memory banks, but it'll have to wait until tomorrow now.
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