tm admin are total idiots!

[punga]

a few days ago,i made my "pungaman" account into a business account....so i emailed tm and asked if it was ok for me to have a personal account also.they replies "yes",so i emailed them again to ask if i needed a different email addy.again they say "yes".so i open a new account and place a bid...i didnt win the auction.
today i get this:
Trade Me - Multiple Memberships Inbox
Trade Me Support
to me

show details
3:03 pm (3.5 hours ago)
Dear carl,

It has been brought to our attention that you are operating more than one Trade Me membership. This is strictly against our Terms and conditions re: section 3.2 "You will not register as a member under multiple identities or personas (whether false or not)."

We have removed all but one membership and have transferred any debt to the remaining account.

Please do not start up any more memberships on our site. Any further breaches of our terms and conditions will result in your membership being permanently disabled.

Your co-operation in this matter is appreciated.

You can’t reply directly to this email but if you have any questions regarding this policy, decision or any other issue, we’re happy to discuss this with you. Please contact us using the below link:

www.trademe.co.nz/Help/ContactUsForm.aspx?help_id=516

Alternatively, to have your questions answered instantly, you can contact Trade Me via 0900 TRADE (0900 87233). Please be aware, calls cost $1.99 + GST per minute.

Regards,


Trade Me Support


what dopey wankers...and no one even had the balls to put their name to it....
lol ive asked for a $20 credit to make up for their incompetence.ive done this twice before.the first time i got 2 bucks,the next i got 5

[maire]

A case of the left hand doesn't know what the right (or wrong) hand is doing?

[Lux]

Dumb!

[punga]

people dont come much thicker than those idiots.
they talk like i have 3 or 4 accounts.the single other account that they gave me permission to open/use,which they disabled,had "no debt or credit" to transfer,ffs.

[kokonutwoman]

omg they are idiots

[Misstique]

POBODY'S NERFECT!!!! lol

Gotta agree with y'all - the level of incompetency right across the board of the
Fairfax/Sham TM administration is pretty bad. Funny how they get away with
it though? Customers grievances are ignored, rampant racism & cyber bullying
on their boards applauded, idiotic correspondence & pathetic telephonist services!
And still, people continue to utilise TM's auction services - myself included.
Go figure huh?

[punga]

the dickheads have let me have my personal account back.i tried to get the 20bucks credit out of them to make up for their total incompetence....the wankers said to let them know when im listing and they'll give me some "free" promotional stuff.the tight pricks
ill try for 50 bucks next time...and there will be a next time,guaranteed.